One of the 6best ways to build a sense of 8trust and9 responsibility in 14people is by 10sharing information. Giving team members the information 13they need 19enables them to make 4good business decisions. Sharing information sometimes means 1__________ information that is considered privileged, including sensitive and important topics such as the competition's activities, future business plans and strategies, financial data, industry issues or problem areas, competitor's best practices, the way the group activities 2__________ to organizational goals, and 11performance feedback. 16Providing people with 7more complete information communicates trust and a sense of "we're in this together". 15It helps people think more broadly about the organization and the inter-relationships of various groups, 12resources and goals. By 3__________ access to information that helps 17them understand 20the big picture, 18people can 5better appreciate how their contribution fits in and how their behavior impacts other aspects of the organization.
Adapted from: BLANCHARD, Ken. Leading at a higher level. New Jersey: Pearson Prentice Hall, 2007. p. 72
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